Familiy/Carer Support Services

We are here to support carers & families from the hospital stage through to many years post injury.


Everyone will need different support at different times during the brain injury journey.  Whether you just want to chat to someone, want practical support, want to meet other people who understand or don't have a clue where to start just give us a call.  Our staff can help by listening and tailoring our support to suit your individual set of circumstances.  We are here to help.

Simply call 0121 457 7541 and ask for our Family & Carer Support Services and we can can help you find the right support for you.




We can provide 1 to 1 Caseworkers who will meet with the family and assess what help you need to be able to move forward with your life again and then help put the services in place. We can also do Statutory Carers Assessments including allocating Carer Wellbeing payments. The team can help with many practical issues as well as refer to other organisations.
We also have a MACMILLAN CASE WORKER for those affected by a brain injury & a cancer/terminal illness diagnosis within the family.
We run groups where carers can meet other carers who have been through similar experiences.   
These are usually informal lunch clubs, and carers welcome all newcomers.
We hold many fun social events across the year for our families and always welcome new suggestions.
We offer training to families/carers in understanding brain injury and many other areas.
We are able to offer 6 sessions on a one to one basis with a professional counsellor. Prices range from £40 for 6 sessions.
Quite often carers find that the first thing they need is help with finances.  We can provide a quick response to specific needs around sorthing debts, benefit applications/appeals/tribunals without the need to go on a waiting list. Cost: £25 for up to 3 sessions.
We can recruit a 1 to 1 worker to support the brain injured person at home and to access activities in the community, whilst at the same time enabling the carer to have a break. We can also make referrals to our programmes which enable carers to have a day free to attend to their own needs.
We are in the process of setting up our WELLBEING HUB where we will provide a variety of services for both the family and brain injured people.  READ MORE
Headway Birmingham & Solihull offer a number of services above that families/carers can access mostly FREE of charge (unless otherwise specified) and to meet different needs so call 0121-457-7541 to find out how we can help you.
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ENQUIRY LINE - Mon-Fri 9.00 am - 1 pm
  • If you simply need to chat to someone
  • or want to find out more about our services
  • if you need advice or information
  • not sure where to turn next

Make a Referral to enquire
We have a Link Worker who can support or visit you if the brain injured person is still in the hospital and help  you at the earliest of stages including supporting you while still at hospital or helping back home. We can also apply for funding to help with some of the costs (e.g. parking etc) if the person is in hospital for a long time.
Across the UK, it is estimated that there are as many as half a million people living with the long-term effects of brain injury.   Some of those people have disabilities so severe that they need specialist care in a residential setting, but the vast majority live at home, with partners and parents and other family members who take on the additional role of carer.         It is therefore crucial that carers get the right support              to help take on this role and that they also address              their own health and get 'time out', if they are going                to be able to continue in this role.



So, if someone close to you has had a brain injury                and you are their closest family member/now their carer, it may be helpful to know that there are many people who have faced  the same uncertainties and anxieties that you may be feeling. You are not alone and there is information and support available. 

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Family/Carer Support Services in partnership with:-