Salary:          £12870 per annum (depending on age & experience)

Hours:           30 per week  Monday-Friday (8.40am-2.40pm)

Duration:       Permanent 

Date Posted:  28 September 2016

Closing Date: 11 October 2016

Headway Birmingham & Solihull is looking to recruit an exceptional person to work as a Receptionist/Admin. The role is based at Leighton House, Rednal.

The Receptionist/Admin will provide general administration support, answer incoming telephone calls and deal with them accordingly, maintain the reception to show a professional first impression of the organisation.  Greet clients, staff and visitors to Leighton house, have a confident and outgoing nature and possess excellent communication skills, excellent listening skills and attention to detail.

Ideal candidate will:

  • Deal with incoming telephone calls in a friendly and professional manner, handling / diverting / taking messages as appropriate.

  • Place the sandwich order each day for clients and staff.

  • Place orders online for stationery/provisions.

  • Man the reception area at all times when clients are not in session.

  • Provide administration support to the Operations Manager – skills to include word, excel & outlook.



Have a genuine interest in helping brain injured people and their families. Able to communicate at all levels and have a good sense of humour. Candidates should have good IT skills including Word, Excel & Outlook.

We will require an enhanced DBS disclosure, expense of which will be met by Headway Birmingham & Solihull.

CONTACT Emily Maxwell on 0121 457 7541 (OPTION 5) for more information and an application form

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Call: 0121 457 7541​

Membership of HBS

Headway Birmingham & Solihull

Reg Office:  Leighton House, 20 Chapel Rise, Birmingham Great Park, Rednal, Birmingham B45 9SN

Registered Charity No 1008798                                               Company Reg No 2686647

Affiliated to Headway UK - The brain injury Association