Charity Shop Manager


Charity Shop Manager

Salary:          £15,745 per annum

Hours:           35 per week including alternate Saturdays

Duration:       Permanent 

Date Posted:  22nd February 2018

Closing Date: 9th March 2018

Headway Birmingham & Solihull currently have an exciting opportunity for an experienced Retail Shop Manager to run our Charity shop in Rubery, Birmingham.

Managing a busy shop, you will be dealing with high volumes of donated stock which you will be responsible for generating.  You will need to be commercially aware, target driven, well organised, and hands on. You will have the leadership skills to recruit, train and motivate a team of staff and volunteers in order to maximise profits and help us raise funds to support people affected by brain injury as well as promoting Headway Birmingham & Solihull.



Role includes:


  • To be responsible for taking charge of the day to day running of the shop.To ensure cover is always in place in the event of annual leave, illness etc.

  • Ensure all monitoring of documents and accounts are accurate, e.g., income sheets, sales targets etc, and be competent using MS office and email / online browsing and ordering etc

  • Ensure adequate volunteer cover for all days.Seek to recruit volunteers as required and train new volunteers in all aspects of the work.


  • Follow HBS operations manuals re: Gift Aid, volunteer inductions, Health & Safety.


  • Be aware of Trading Standards regulations when selling 2nd hand goods

  • Covering our other shops so clean driving licence advantageous



CLOSING DATE:   Friday 9th March 2018



To apply – contact Sally Carrier 0121 457 7541 (option 5)

For more information and an application pack

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Call: 0121 457 7541​

Membership of HBS

Headway Birmingham & Solihull

Reg Office:  Leighton House, 20 Chapel Rise, Birmingham Great Park, Rednal, Birmingham B45 9SN

Registered Charity No 1008798                                               Company Reg No 2686647

Affiliated to Headway UK - The brain injury Association